Promises and Values
In partnership with our clients, we promise the following:
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SUPPORT
We promise to provide support services to help clients make progress toward their goals.
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TRUST
We promise to develop trust and open communication with all clients.
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FREEDOM OF CHOICE
We promise to support each client’s freedom of choice in the delivery of care and service coordination.
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CONFIDENTIALITY
We promise to maintain the confidentiality of our clients.
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CLIENT CENTERED
We promise to employ the person-centered process throughout the treatment process.
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COMPLIANCE
We promise to provide comprehensive services that adhere to the standards of our accrediting agency, CARF, and Kentucky Administrative Regulations.
These are our values:
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INTEGRITY
We take personal responsibility for ensuring the highest standards of professional conduct with each other and with our clients.
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DIVERSITY
We celebrate the unique differences of all individuals and recognize their unwavering right to respect, dignity, fairness, and equality.
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INNOVATION & EXCELLENCE
We are committed to continuous improvement by seizing opportunities to exceed expectations and achieve innovative outcomes.
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PARTNERSHIP & TEAMWORK
We are committed to building and sustaining effective and harmonious relationships and connections with others to achieve mutually beneficial objectives.
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LIFE-LONG LEARNING
We view change as an exciting opportunity and embrace opportunities to acquire new knowledge and learn new skills.
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ACCESSIBILITY
We are committed to providing accessible and relevant service to our clients in the communities where they live.